Return and Exchange Policy

We strive to ensure your satisfaction with every purchase. If you encounter any issues with your item, please review our return and exchange policy outlined below.

Eligibility for Returns or Replacements

Items may be eligible for a return or replacement if they meet the following criteria:

  1. Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 14 days of delivery to initiate a return or replacement.

  2. Incorrect Items: If you received the wrong item, we will cover the return shipping costs and send you the correct item.

  3. Unused Items: Items must be in unused condition to qualify for a return, unless damaged or defective upon arrival.

Return Requirements

To ensure a smooth return process, the following conditions must be met:

  1. The item must be returned in the original box and packaging.

  2. All included accessories (e.g., remote control, screws, cables, etc.) must be returned with the item.

Return Process

  1. Contact us at with your order number, photos of the item and packaging, and a description of the issue.

  2. Once your return is approved, you will receive a prepaid return shipping label.

  3. Ship the item back to us within 14 days of receiving the return approval.

Refunds

  • Refunds will be processed once the item is received and inspected.

  • Refunds will be issued to the original payment method within 7–10 business days.

Non-Returnable Items

The following items are not eligible for return:

  1. Custom or personalized orders.

  2. Items marked as "final sale" at the time of purchase.

  3. Items that show signs of use, wear, or damage not reported within the eligibility period.

Exchanges

If you wish to exchange your item for a different model or size, please initiate the return process and place a new order for the desired item.